Customer Service Enhancement

Would you like a mystery shopping service that looks across your full range of services, including, telephone, web and actual premises visited? Halo Abel Tech can offer you a one stop shop. We will check your whole service to ensure your customers are getting the best service they deserve, and that your key message are getting coming across all customer contact functions. At the same time we will check that you are meeting your legal customer obligations with regard to consumer law and equalities legislation. Once a report is produced we won’t stop there. We will endeavour if required to work with your business to ensure any improvements are implemented, staff are appropriately trained, and then recheck some time later to ensure that the changes you require have actually been set.